Here is an opportunity for a Distribution Support Officer at Old Mutual Ghana. This role utilizes expert knowledge in the specific fields of administration / product / process to resolve technical and complex problems, usually in support of administrative queries / issues. The incumbent is individually accountable for achieving results through own efforts.
Main Duties
- This role functions as a subject matter expert in a specific field of administration / product / process.
- Often acts as a point of escalation for matters with higher level of complexity than those handled by Administration Specialists.
- Often acts as a consultant w.r.t decision making of operational and or tactical importance (typically deliverables are part of level three plans).
- Could act as an expert resource on major projects or could be accountable for the delivery of projects within the division or Business Unit (BU).
- May act as a coach for Specialist Staff
- Often consulted for system enhancements.
- Could be accountable for major administration processes and the project management thereof (usually with an extended timeline in excess of a month).
- Strong support role to the BU Executive.
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Documentation Processing:
- Functions as a subject matter expert in a specific field of administration / product / process.
- Often acts as a point of escalation for matters with higher level of complexity than those handled by Administration Specialists.
- Often acts as a consultant w.r.t decision making of operational and or tactical importance (typically deliverables are part of level three plans).
- Could act as an expert resource on major projects or could be accountable for the delivery of projects within the division or BU.
- Advises on system enhancements and testing
- Coaches specialist staff (if required)
Personal Effectiveness:
- Accountable for service delivery through own efforts.
- Individually accountable for managing own time, tasks and output quality over periods of 1 day to a maximum of three months.
- Makes increased contributions by broadening individual skills.
- Collaborates effectively with others to achieve personal results.
- Accepts and lives the company values.
Quality Assurance:
- Performs quality checks on own work
- Adheres to service and quality standards.
Competencies:
- Innovation
- Leadership
- Technical Knowledge
- Execution
- Decision Making
- Initiating Action
- Information Monitoring
- Distribution Support (Reporting, Productivity Management and Relationship Management with Partners).
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Requirements: Skills, Qualifications and Experience required
- Bachelor’s Degree from an accredited University
- Expertise in Microsoft Excel and PowerPoint are an added advantage
- Checks, manipulates and analyses volumes of data and draws conclusions from the analyses.
- Specialist knowledge and possible formal training in field of expertise.
How To Apply for the Distribution Support Officer at Old Mutual Ghana
Closing Date : 18th October, 2022
